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Key terms and concepts used in Trackly SMS.

Numbers

10DLC

10-Digit Long Code. A standard local phone number registered for A2P (application-to-person) messaging with carrier-approved campaign registration.

A

Automated Mode

A send mode where Thompson Sampling automatically selects the best-performing creative for each contact, balancing exploration of new creatives with exploitation of proven winners.

Audience

A saved set of filter conditions defining which contacts should receive a message. Audience membership is always evaluated live at send time.

Attribution

The process of linking conversions back to the messages that drove them. Trackly uses first-click attribution.

Attribution Window

The time period after a click during which a conversion is attributed to that click. Conversions are matched to clicks within 90 days; the offer’s Click Window setting (default 30 days) does not change this window.

B

BYOC

Bring Your Own Carrier. Using your own SMS provider credentials instead of Trackly-provisioned numbers. Configure webhook forwarding from your provider to Trackly.

Blast Mode

A send mode where you manually select message variants and their percentage distribution.

Bot Detection

Filtering automated clicks (from security scanners, crawlers, etc.) to ensure accurate metrics.

C

Campaign

See Schedule.

Carrier

The mobile network operator (e.g., Verizon, AT&T, T-Mobile) that delivers messages to recipients.

Click Rate

The percentage of sent messages that resulted in a link click. Calculated as Clicks / Sends × 100.

Contact

A phone number in the system. Contacts can be subscribed to multiple lists.

Conversion

A tracked sale or action attributed to a message click.

Creative

A reusable message template with placeholders for links.

Creative Studio

LLM-powered tool for generating SMS message copy and interstitial landing pages using AI.

D

DNC

Do Not Call. A compliance status indicating a contact should not receive messages. Contacts can be flagged as DNC and filtered via audience conditions.

Delivery Rate

The percentage of sent messages successfully delivered to handsets.

Dynamic Audience

See Audience — every audience is evaluated live at send time, so membership can change between sends.

E

EPC (Earnings Per Click)

Revenue divided by clicks. Indicates traffic quality.

E.164

International phone number format: +[country code][number]. Example: +14155551234

F

Failed Message

A message that could not be delivered. The failure reason is recorded and, if configured, a Discord alert is sent.

Frequency Capping

Limiting how often a contact can receive messages within a time period.

I

Interstitial

An intermediate landing page shown between an SMS link click and the final destination URL. Used for compliance messaging, bot filtering, or pre-sell content. Three modes: custom, list_default, and none.

J

Journey

An automated sequence of messages triggered by an event (like joining a list).

Journey Enrollment

A contact’s progress through a journey, tracked step by step.

L

List Membership

The subscription relationship between a Contact and a Sending List (returned by the API as list_contact_id).

Long Code

A standard 10-digit phone number used for SMS.

LTV (Lifetime Value)

Total revenue attributed to a contact or cohort over time.

M

MSISDN

Mobile Station International Subscriber Directory Number. Technical term for a phone number.

ML Selection

Machine learning-based automatic selection of the best creative for each contact.

O

Offer

An affiliate promotion with a tracking URL and payout information.

Opt-Out

When a contact unsubscribes by replying STOP or similar.

OTP

One-Time Passcode. A single-use verification code sent via SMS for phone number verification or two-factor authentication.

P

Postback

A server-to-server notification of a conversion from an affiliate platform.

Preview Page

An intermediate page shown to suspected bot traffic instead of an immediate redirect, so automated clicks are filtered out. Distinct from an Interstitial — see Bot Detection.

R

RPS (Revenue Per Send)

Revenue divided by sends. Key efficiency metric.

S

Schedule

A campaign configuration specifying what to send, to whom, and when.

Segment

A unit of SMS billing. Standard SMS = 160 characters per segment.

Sending List

A phone number configuration including provider credentials and subscriber list.

Short Code

A 5-6 digit number used for high-volume SMS. A shortened, trackable URL (e.g., trk.ly/abc123).

T

TCPA

Telephone Consumer Protection Act. US regulation governing SMS marketing. Trackly enforces TCPA quiet hours (8 AM - 9 PM local time) for US numbers.

Thompson Sampling

A Bayesian machine learning algorithm used in Automated Mode to balance exploration (testing new creatives) with exploitation (favoring proven performers). Optimizes for Revenue Per Send.

Toll-Free Number (TFN)

An 1-800 style number that can be used for SMS. Also abbreviated as TFN.

V

Variant

A message version within a campaign, used for A/B testing.

W

Wait Step

A journey step that pauses for a specified duration.

Webhook

An HTTP callback that delivers event data in real-time.

Welcome Journey

An automated sequence that triggers when contacts join a list.

White Label

A branded version of the Trackly SMS platform deployed under a custom domain with custom branding, colors, and logo.

Next Steps

Data Model

Understand platform entities

Platform Overview

See the full platform overview