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Key terms and concepts used in Trackly SMS.

A

Audience

A saved set of filter conditions defining which contacts should receive a message. Audiences can be dynamic (evaluated at send time) or static (fixed set).

Attribution

The process of linking conversions back to the messages that drove them. Trackly uses first-click attribution.

Attribution Window

The time period after a click during which conversions are attributed. Default is 7 days.

B

Blast Mode

A send mode where you manually select message variants and their percentage distribution.

Bot Detection

Filtering automated clicks (from security scanners, crawlers, etc.) to ensure accurate metrics.

C

Campaign

See Schedule.

Carrier

The mobile network operator (e.g., Verizon, AT&T, T-Mobile) that delivers messages to recipients.

Click Rate

The percentage of sent messages that resulted in a link click. Calculated as Clicks / Sends × 100.

Contact

A phone number in the system. Contacts can be subscribed to multiple lists.

Conversion

A tracked sale or action attributed to a message click.

Creative

A reusable message template with placeholders for links.

D

Delivery Rate

The percentage of sent messages successfully delivered to handsets.

Dynamic Audience

An audience that’s evaluated at send time, so its membership can change.

E

EPC (Earnings Per Click)

Revenue divided by clicks. Indicates traffic quality.

E.164

International phone number format: +[country code][number]. Example: +14155551234

F

Frequency Capping

Limiting how often a contact can receive messages within a time period.

J

Journey

An automated sequence of messages triggered by an event (like joining a list).

Journey Enrollment

A contact’s progress through a journey, tracked step by step.

L

ListContact

The subscription relationship between a Contact and a SendingList.

Long Code

A standard 10-digit phone number used for SMS.

LTV (Lifetime Value)

Total revenue attributed to a contact or cohort over time.

M

MSISDN

Mobile Station International Subscriber Directory Number. Technical term for a phone number.

ML Selection

Machine learning-based automatic selection of the best creative for each contact.

O

Offer

An affiliate promotion with a tracking URL and payout information.

Opt-Out

When a contact unsubscribes by replying STOP or similar.

P

Postback

A server-to-server notification of a conversion from an affiliate platform.

Preview Page

An intermediate page shown before redirect to filter bot clicks.

R

RPS (Revenue Per Send)

Revenue divided by sends. Key efficiency metric.

S

Schedule

A campaign configuration specifying what to send, to whom, and when.

Segment

A unit of SMS billing. Standard SMS = 160 characters per segment.

Sending List

A phone number configuration including provider credentials and subscriber list.

Short Code

A 5-6 digit number used for high-volume SMS. A shortened, trackable URL (e.g., trk.ly/abc123).

Static Audience

An audience with fixed membership, not re-evaluated at send time.

T

TCPA

Telephone Consumer Protection Act. US regulation governing SMS marketing.

Toll-Free Number

An 1-800 style number that can be used for SMS.

V

Variant

A message version within a campaign, used for A/B testing.

W

Wait Step

A journey step that pauses for a specified duration.

Webhook

An HTTP callback that delivers event data in real-time.

Welcome Journey

An automated sequence that triggers when contacts join a list.