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Trackly integrates with TUNE (formerly HasOffers) to automatically sync offers and receive conversion postbacks.

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Overview

The integration provides:
  • Offer sync: Import offers from TUNE
  • Conversion tracking: Receive postbacks for attribution
  • Revenue sync: Automatic payout updates

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Setting Up

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Step 1: Get TUNE Credentials

In your TUNE dashboard:
  1. Go to Settings > API
  2. Create or copy your Network API key
  3. Note your network ID

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Step 2: Add Integration in Trackly

  1. Go to Integrations
  2. Click Add Integration > TUNE/HasOffers
  3. Enter:
    • Network ID
    • API Key
    • API Domain (usually api.hasoffers.com)
  4. Save and test connection

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Step 3: Configure Postback URL

In TUNE, set up a global postback:
  1. Go to Setup > Postbacks
  2. Add a new postback
  3. URL: 
    https://app.tracklysms.com/api/postbacks/tune?click_id={aff_sub}&payout={payout}
  4. Enable for all offers or specific ones

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Offer Sync

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Manual Sync

  1. Go to Offers
  2. Click Sync from TUNE
  3. Select offers to import
  4. Click Import

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Automatic Sync

Enable automatic sync:
  1. Go to Integrations > TUNE
  2. Enable Auto-sync offers
  3. Set frequency (daily, hourly)
Synced offers update automatically.

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What Syncs

TUNE FieldTrackly Field
Offer nameName
Preview URLTracking URL
Default payoutPayout
Payout typePayout type
AdvertiserAdvertiser
StatusStatus

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Conversion Tracking

When a conversion happens in TUNE:
  1. TUNE fires the postback
  2. Trackly receives click_id and payout
  3. System matches to original click
  4. Revenue attributed to message/creative/offer

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Required Parameters

Your tracking URLs must pass click_id: 
TUNE click URL: https://track.tune.com/aff_c?...&aff_sub={click_id}
The {click_id} is replaced with Trackly’s click identifier.

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Troubleshooting

Check:
  • API credentials are correct
  • Network ID matches your account
  • API access is enabled in TUNE
Verify:
  • Postback URL is correctly configured
  • click_id parameter is being passed
  • Postback is enabled for the offer
TUNE payouts may differ from Trackly if:
  • Sync hasn’t run recently
  • Offer has custom payouts per affiliate
  • Currency conversion is involved

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Multiple TUNE Accounts

If you have multiple TUNE networks:
  1. Add each as a separate integration
  2. Prefix offer names to distinguish
  3. Manage postbacks per network

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Best Practices

Run a sync before launching campaigns to ensure offers are current.
Use TUNE’s postback tester to verify conversions flow correctly.
Check integration logs for sync errors or missing offers.

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Next Steps

Revenue Tracking

Attribution and reporting

Offers Overview

Offer management basics