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Trackly integrates with TUNE (formerly HasOffers) to automatically sync offers and pull conversion data.

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Overview

The integration provides:
  • Offer sync: Import offers from TUNE
  • Conversion tracking: Conversions pulled via Report/getConversions API on a schedule
  • Revenue sync: Automatic payout updates

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Setting Up

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Step 1: Get TUNE Credentials

In your TUNE dashboard:
  1. Go to Settings > API
  2. Create or copy your NetworkToken
  3. Note your network ID

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Step 2: Add Integration in Trackly

  1. Go to Integrations
  2. Click Add Integration > TUNE/HasOffers
  3. Enter:
    • Network ID (network_id)
    • Network Token (network_token)
    • Base URL (base_url) — your network’s TUNE domain (e.g., https://clicks.itstracking.com)
    • Affiliate ID (affiliate_id) — your affiliate ID in the network
  4. Click Test Connection to verify credentials
  5. Save the integration
You can also configure:
  • Message ID Field (message_id_field): Which HasOffers field carries the Trackly message ID for conversion attribution. Default: aff_sub. Valid values: aff_sub through aff_sub5, affiliate_unique1 through affiliate_unique5, source.
  • Global URL Params: Parameters appended to every offer URL, supporting macros: {{messageId}}, {{offerId}}, {{externalId}}

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Step 3: Configure Conversion Tracking

Trackly syncs conversions from TUNE hourly via the Report/getConversions API with a 7-day lookback window. The sync uses a two-pass revenue bridge:
  1. Primary: The ad_id on the TUNE conversion is looked up as a click_id in Trackly’s click tracking, resolving to the original message
  2. Fallback: The configurable message_id_field (default: aff_sub) carries the direct 8-character message ID

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Step 4: Configure Postback URL (Optional)

For offers you manage directly, configure a postback URL in TUNE pointing to Trackly’s conversion endpoint. The postback URL format and macros are generated in the offer’s Postback Config section.

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Offer Sync

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Manual Sync

  1. Go to Offers
  2. Click Sync from TUNE
  3. Select offers to import
  4. Click Import

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Automatic Sync

Enable automatic sync:
  1. Go to Integrations > TUNE
  2. Enable Auto-sync offers
  3. Set frequency (daily, hourly)
Synced offers update automatically.

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What Syncs

TUNE FieldTrackly Field
Offer nameName
Destination URLTracking URL
Default payoutPayout
Payout typePayout type
AdvertiserAdvertiser
StatusStatus

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Conversion Tracking

When conversions are pulled from TUNE:
  1. Trackly calls the Report/getConversions API on a scheduled basis
  2. System receives click_id and payout from conversion data
  3. System matches to original click
  4. Revenue attributed to message/creative/offer

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Required Parameters

Your tracking URLs must pass click_id: 
TUNE click URL: https://track.tune.com/aff_c?...&aff_sub={click_id}
The {click_id} is replaced with Trackly’s click identifier.

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Troubleshooting

Check:
  • API credentials are correct
  • Network ID matches your account
  • API access is enabled in TUNE
Verify:
  • TUNE API credentials are valid and have report access
  • click_id parameter is being passed in tracking URLs
  • Conversion sync schedule is running
TUNE payouts may differ from Trackly if:
  • Sync hasn’t run recently
  • Offer has custom payouts per affiliate
  • Currency conversion is involved

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Multiple TUNE Accounts

If you have multiple TUNE networks:
  1. Add each as a separate integration
  2. Prefix offer names to distinguish
  3. Conversion sync runs independently per network

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Best Practices

Run a sync before launching campaigns to ensure offers are current.
Check integration logs to verify conversions are being pulled correctly from TUNE.
Check integration logs for sync errors or missing offers.

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Next Steps

Revenue Tracking

Attribution and reporting

Offers Overview

Offer management basics