Prerequisites
A Trackly SMS account with an active API key
A configured sending list with a phone number
A test phone number to receive the message
Step 1: Get Your API Key
- Log into the Trackly SMS Dashboard
- Go to Settings > API Keys
- Copy your API key (or create one if you haven’t)
Step 2: Find Your Sending List ID
- Navigate to Lists in the dashboard
- Click on your sending list
- Copy the Phone Number ID (format:
pn_abc123...)
Step 3: Send a Message
Choose your preferred language:Step 4: Check the Response
A successful response looks like:Common Issues
401 Unauthorized
401 Unauthorized
400 Invalid phone number
400 Invalid phone number
The phone number format is incorrect.Solution: Use E.164 format with country code (e.g.,
+14155551234)404 Sending number not found
404 Sending number not found
The
from_phone_number_id doesn’t exist or isn’t active.Solution: Check the Phone Number ID in your Lists dashboard.Message not received
Message not received
- Verify the recipient number is correct
- Check if the number can receive SMS (not a landline)
- Look for delivery status in the dashboard