Exports are available via the reporting API and as scheduled reports. The
report_generator_job runs every 15 minutes, generating CSV files uploaded to cloud storage with email notifications to recipients.Export Formats
| Format | Extension | Use Case |
|---|---|---|
| CSV | .csv | Excel, Google Sheets, databases |
| Excel | .xlsx | Microsoft Excel |
Exporting Reports
Performance Report
- Go to Reports > Performance
- Configure your report (dimension, date range)
- Click Export
- Choose format
- Download file
LTV Report
- Go to Reports > LTV Cohorts
- Set cohort parameters
- Click Export
- Download
Campaign Report
- Go to Schedules
- Click on a campaign
- Click Export
- Download performance data
Export Contents
Performance Export
| Column | Description |
|---|---|
| Dimension | Selected breakdown |
| Sends | Message count |
| Delivered | Delivery count |
| Clicks | Click count |
| Click Rate | Percentage |
| Revenue | Dollar amount |
Message Export
| Column | Description |
|---|---|
| Message ID | Unique identifier |
| To | Recipient number |
| Sent At | Timestamp |
| Status | Delivery status |
| Clicked | Yes/No |
| Revenue | Attributed amount |
Scheduled Exports
Future support for:- Daily email reports
- Webhook data delivery
- S3 export
Data Retention
Export data is available for:- Last 365 days: Full detail via API query
- Older: Aggregated only
Large Exports
For exports over 100,000 rows:- Export runs in background
- You receive notification when ready
- Download link expires in 24 hours
API Access
Reporting API endpoints are coming soon.
- Performance data
- Real-time metrics
- Custom queries
Best Practices
Export regularly
Export regularly
Don’t rely solely on Trackly for data retention. Export periodically for backup.
Use appropriate granularity
Use appropriate granularity
Daily data for trends, hourly only when needed. More granular = larger files.
Protect exported data
Protect exported data
Exports may contain sensitive info. Store securely.
Next Steps
Metrics
Understand the data
Dashboard
Real-time views