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Not all clicks are human. Security scanners, link previewers, and bots can inflate your click metrics. Trackly helps you filter these out.

The Problem

When you send an SMS with a link, various automated systems may click it:
SourceWhy They Click
Carrier scannersCheck for malware
Security toolsVerify link safety
Link previewersGenerate previews
CrawlersIndex content
These automated clicks can:
  • Inflate click rates
  • Skew analytics
  • Misattribute conversions

How Bot Detection Works

Trackly analyzes clicks server-side for bot signatures:
  1. IP / ISP / ASN analysis: Known bot IP ranges and datacenter IPs
  2. User-Agent patterns: Bot-like user agent strings
  3. Country-based filtering: Clicks from countries on the BAD_COUNTRIES list are blocked

Bot Filter Modes

Configure how to handle suspected bots:

No Filter (Recording Only)

Mode: no_filter
  • All clicks are recorded normally
  • Bot classification still runs (UA analysis, IP/ISP lookup, country check)
  • However, detected bots are redirected normally instead of seeing a preview page
  • All clicks (bot and human) count toward metrics
  • Redirect to destination immediately

Preview Page Filter

Mode: filter (with preview page)
  • Show a preview/confirmation page
  • Human clicks “Continue” to proceed
  • Bots typically don’t interact
  • Only confirmed clicks are counted

Configuring Bot Filtering

Account Level

Set the default for your account:
  1. Go to Account Settings > Messaging
  2. Select Bot Filter Mode
  3. Save

Offer Level

Override for specific offers:
  1. Edit the offer
  2. Set Bot Filter Mode
  3. Save
Offer-level settings override account defaults.

Preview Page

When using preview page filtering:
Message link → yourdomain.com/abc123

            Preview page loads
            "Click to continue to [brand]"

            Human clicks continue

            Click recorded as confirmed

            Redirect to destination

Preview Page Customization

The preview page shows:
  • A brief message
  • “Continue” button
  • Optional branding
Preview pages add friction. Use them for high-value offers where accuracy matters most.

Viewing Bot Data

In Reports

Reports show:
  • Total clicks: All clicks including bots
  • Confirmed clicks: Human-verified clicks
  • Bot clicks: Filtered bot clicks

In Exports

Export data includes click records. Bot-filtered clicks are excluded from exports when using preview page filtering.

When to Use Each Mode

Best for:
  • Low-stakes tracking
  • When speed matters most
  • Testing and development
  • High-volume, low-value offers

Bot Detection Signals

We look for:
SignalIndicates
Known bot user agentsCrawlers, scanners
Datacenter IPs / ISPsAutomated systems
ASN analysisCloud provider and hosting networks
BAD_COUNTRIES listClicks from blocked countries are filtered

Impact on Metrics

With bot filtering:
Without filtering: 20% click rate (inflated)
With filtering: 12% click rate (accurate)
Your true engagement is likely lower than raw numbers suggest.

Best Practices

Collect data first to understand your bot rate before adding friction.
If bot clicks exceed 30-40% of total, consider preview page filtering.
Ensure the preview page works on various devices before broad deployment.
High-payout offers benefit most from accurate tracking. Low-value may not need it.

Troubleshooting

Enable bot filtering. Compare filtered vs unfiltered rates.
Check that bot filter mode is set correctly for the offer.
Some VPN users may be flagged. Monitor for patterns and adjust if needed.

Next Steps

Revenue Attribution

How conversions are tracked

Offers

Manage your offers