Accessing Settings
- Click your profile icon in the top right
- Select Settings
Profile Information
Display Name
Your name shown in the dashboard and team member lists.Email Address
Your login email. Changing this requires email verification.Your email is used for password resets and important notifications. Keep it current.
Password
Changing Your Password
- Go to Settings > Security
- Enter your current password
- Enter and confirm your new password
- Click Update Password
Password Requirements
- Minimum 8 characters
- At least one uppercase letter
- At least one number
- Avoid common passwords
Forgot Password
If you’re locked out:- Go to the login page
- Click Forgot Password
- Enter your email
- Check your inbox for a reset link
- Click the link and set a new password
Notification Preferences
Configure how you receive notifications:| Notification | Options |
|---|---|
| Email alerts | On/Off |
| Weekly digest | On/Off |
| Campaign reports | Immediate/Daily/Off |
Discord Notifications
If you’ve linked Discord, manage alert preferences there:Multi-Account Access
You may have access to multiple Trackly accounts:- Click your profile icon
- See Switch Account if you have access to multiple
- Click to switch
Account Roles
Your role may differ per account:- Owner on your company account
- Member on a client account
- Viewer on a partner account
Session Management
Active Sessions
View your active login sessions:- Go to Settings > Security
- See list of active sessions
- Click Revoke to end a session
Sign Out Everywhere
To sign out of all devices:- Go to Settings > Security
- Click Sign Out All Sessions
Two-Factor Authentication
Two-factor authentication is coming soon. Check back for updates.
Deleting Your Account
To delete your personal account:- Contact support via Discord
/support new - Request account deletion
- Verify your identity
- Your data will be removed per our retention policy
If you’re the sole Owner of an account, you must transfer ownership or delete the account first.