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This quickstart walks you through creating and scheduling a campaign to your audience.

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What You’ll Build

A scheduled campaign that sends a promotional message to an audience at a specific time.

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Prerequisites

A sending list with an active phone number
At least one audience created
A creative (message template) or you’ll create one

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Step 1: Start a New Campaign

  1. Navigate to Schedules in the sidebar
  2. Click New Schedule

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Step 2: Basic Configuration

Fill in the basics:
FieldValue
Name”Weekend Promo - Jan 2024”
Sending ListSelect your list
Send ModeBlast

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Step 3: Add a Message Variant

  1. Click Add Variant
  2. Select or create a creative: 
    "🔥 Flash sale! 30% off everything this weekend.

Shop now: {{link1}}

Reply STOP to opt out."
  3. Select an offer for {{link1}}
  4. Set audience percentage: 100%

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Step 4: Select Your Audience

  1. In the Audience section, select your target audience
  2. You can select multiple audiences (union)
  3. Review estimated send size

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Step 5: Configure Schedule

Choose when to send:
Select Send Now to queue immediately

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Step 6: Set Frequency Cap (Optional)

Prevent over-messaging: 
Skip contacts sent within: 24 hours

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Step 7: Review and Schedule

  1. Click Review
  2. Verify:
    • Sending list is correct
    • Audience size looks right
    • Message content is correct
    • Schedule is set properly
  3. Click Schedule

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What Happens Next

  1. At the scheduled time, the schedule execution system queues contacts matching your audience
  2. Messages are built from your variants with link tracking
  3. The message execution workers deliver in parallel (up to 30 threads per VM)
  4. Delivery status updates arrive via provider webhooks
Monitor progress in the Schedules view.
TCPA quiet hours (8 AM - 9 PM local time) are enforced for US numbers. If you enable local timezone sending, messages are delivered in rolling waves across timezones. Use spread duration (0-120 minutes) to stagger delivery for better throughput.

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Viewing Results

After sending:
  1. Click on your campaign in Schedules
  2. View metrics:
    • Sent
    • Delivered
    • Clicked
    • Revenue (if tracked)

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Quick Tips

Create a test audience containing only your number. Send there first to verify.
10 AM - 2 PM local time typically performs best for promotional messages.
Always set a frequency cap to prevent contacting the same person too often.

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Troubleshooting

Check:
  • Is the schedule time in the past or future?
  • Is the sending list active?
  • Is the campaign paused?
Verify:
  • Audience conditions are correct
  • Contacts exist in the selected lists
  • Frequency cap isn’t filtering everyone

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Next Steps

A/B Testing

Test message variants

Build a Journey

Automate welcome messages