Overview
The TUNE integration provides:- Automatic offer import
- Real-time conversion tracking
- Revenue attribution
- Payout synchronization
Setup
Prerequisites
TUNE account with API access
Network API key from TUNE
Admin access in Trackly
Step 1: Add Integration
- Go to Integrations
- Click Add Integration
- Select TUNE/HasOffers
Step 2: Enter Credentials
Click Test Connection to verify.
Step 3: Import Offers
- Go to Offers
- Click Sync from TUNE
- Select offers to import
- Click Import
Tracking Clicks
Paste your TUNE tracking link as-is — no click-id parameter is needed. Trackly appends its click identifier (ad_id) to the link automatically when a contact clicks, and conversion reports are matched back to that identifier by the sync.
If your link contains a {transaction_id} macro, Trackly fills it at click time. Do not add other {...} placeholders — unrecognized single-brace macros are stripped from the URL.
No postback configuration is required in TUNE — conversions are pulled automatically through the connected integration. (A per-offer postback URL, generated in the offer’s Postback Config section, is also supported as an alternative; see Revenue Tracking.)
Syncing Offers
Manual Sync
- Go to Offers
- Click Sync from TUNE
- Choose offers
- Import
Auto-Sync
Enable automatic syncing:- Go to Integrations > TUNE
- Enable Auto-sync
- Set frequency
What Syncs
Conversion Tracking
When conversions happen:- TUNE fires postback to Trackly
click_idmatches to original click- Revenue attributed to message
- Reports updated
Troubleshooting
Connection failed
Connection failed
- Verify API key is correct
- Check network ID matches
- Ensure API access is enabled in TUNE
Offers not syncing
Offers not syncing
- Check TUNE has offers available
- Verify API permissions
- Try manual sync
Conversions missing
Conversions missing
- Verify postback URL is correct
- Check click_id is being passed
- Test with TUNE’s postback tester
Next Steps
Detailed Guide
Full setup instructions
Revenue Tracking
Attribution and reporting