Custom Domains & White-Labeling

White-labeling lets you serve a fully branded landing page on your own domain. Visitors see your brand name, colors, legal copy, and signup form — with no mention of Trackly SMS. Each white-label domain automatically serves:

• A branded landing page with signup form
• A privacy policy page
• A terms & conditions page
• An SMS terms page

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DNS Setup

Follow these steps to point your domain at the white-label service.

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1. Choose Your Domain

Pick a subdomain or apex domain, for example:

• alerts.yourbrand.com
• sms.yourbrand.com
• yourbrand.com

If your white-label site’s hostname is yourbrand.com, its custom domain can also be sms.yourbrand.com or www.yourbrand.com. DNS verification and owner consent for any Entri connection still apply; a domain assigned to another white-label site remains unavailable.

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2. Add a CNAME Record

In your DNS provider, create a CNAME record pointing to the Trackly proxy server:

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3. Submit a Setup Request

Create a support ticket from your dashboard (Support > New Ticket) with the following details:

• Your domain name
• Your brand name
• Your vertical/industry
• Brand colors and logo

We’ll register your domain in the white-label system and configure your brand template.

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4. SSL Certificate

Once your CNAME resolves and the domain is registered, Trackly provisions an SSL certificate automatically. No manual certificate setup is needed.

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5. Verify

Visit your domain in a browser. You should see your branded landing page with a valid HTTPS certificate.

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How It Works

Your domain resolves to Trackly, which serves your branded page over HTTPS. Each domain is mapped to a brand config — a set of placeholder values that get substituted into the HTML template. This means the same template can serve many different brands, each with unique copy, colors, and legal text.

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Template Variants

Every white-label domain gets a brand config with replaceable fields, plus a choice of look: modern (the default), professional, bold, or classic. All variants render the same generated content, so switching variants doesn’t require new content. See the White-Label Reference for the full list of configurable fields and a description of each variant.

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Page Content

Your landing page’s hero headline, how-it-works steps, FAQ, and footer disclaimers are generated for you from your brand details, industry, and business description — you don’t write this copy by hand. If you’d like changes to the generated copy, include what you’d like adjusted when you create your support ticket and we’ll regenerate the affected sections.

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Industry Tailoring

Any industry works. These verticals get extra tailoring — industry-appropriate disclaimers, tone, and FAQ topics:

• Banking / Financial Services
• Healthcare / Pharmaceuticals
• Insurance
• Real Estate / Construction
• Retail / E-Commerce
• Technology / Software
• Marketing / Advertising
• Education

Anything else falls back to standard commercial disclaimers and a professional, friendly tone.

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Requesting a Custom Template

To set up white-labeling, create a support ticket from your dashboard (Support > New Ticket) with:

1. Brand name — What visitors will see
2. Domain — The domain you’ll point at the service
3. Industry / business description — Used to tailor your generated page content
4. Template variant — Modern (default), professional, bold, or classic
5. Brand colors — Primary accent color (hex code)
6. Logo — Image file for the header (optional)
7. Legal entity — Company legal name for terms/privacy pages
8. Contact info — Email, phone, mailing address
9. Governing state — For legal page jurisdiction

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Legal Pages

Each white-label domain automatically serves three legal pages with your brand replacements applied: All pages display your brand name, company legal name, contact info, and governing state.

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Next Steps