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BigCommerce Integration Guide

BigCommerce supports custom scripts via Script Manager — no app required.

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Step 1: Add the script

  1. In your BigCommerce admin, go to Storefront → Script Manager
  2. Click Create a Script
  3. Configure:
    • Name: Trackly SMS Opt-in
    • Placement: Footer
    • Location: All Pages (or specific pages)
    • Script Category: Essential
    • Script Type: Script URL
    • Script URL: https://api.tracklysms.com/optin/script.js?token=YOUR_PUBLIC_TOKEN
  4. Click Save
The opt-in widget will now appear on your store pages based on your trigger settings (delay, exit intent, or scroll).

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Method 2: Iframe Embed

  1. Go to Storefront → Web Pages or edit a page in your theme
  2. Switch to HTML mode in the editor
  3. Paste:

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Method 3: Webhooks (for checkout/registration forms)

BigCommerce has native webhook support for customer events:
  1. Go to Settings → API → Webhooks (or use the BigCommerce API)
  2. Create a webhook:
    • Event: store/customer/created
    • Destination: https://api.tracklysms.com/api/v2/optins/webhook
    • Headers: X-Api-Key: trk_your_api_key_here
Note: BigCommerce webhooks send event notifications, not form data directly. You may need a middleware (Zapier or a simple Cloud Function) to transform the payload into Trackly’s webhook format.

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Universal Methods

  • Keyword opt-in: Add “Text JOIN to (555) 555-5555” to your store footer or product pages
  • QR code: Include in shipping inserts or packaging
  • Subscribe link: Add to your navigation or post-purchase page