> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tracklysms.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Settings

> Manage your profile and account preferences

Your user settings control your personal profile, password, and notification preferences.

## Accessing Settings

1. Click your profile icon in the top right
2. Select **Settings**

## Profile Information

### Display Name

Your name shown in the dashboard and team member lists.

### Email Address

Your login email. Changing this requires email verification.

Your email is used for password resets and important notifications. Keep it current.

## Password

### Changing Your Password

1. Go to **Settings > Security**
2. Enter your current password
3. Enter and confirm your new password
4. Click **Update Password**

### Password Requirements

* Minimum 8 characters

### Forgot Password

If you're locked out:

1. Go to the login page
2. Click **Forgot Password**
3. Enter your email
4. Check your inbox for a reset link
5. Click the link and set a new password

Reset links expire after **1 hour**. Request a new one if expired.

## Notification Preferences

Configure how you receive notifications:

Notification preferences are managed through Discord alerts (if linked) and account-level settings.

### Discord Notifications

If you've linked Discord, manage alert preferences there:

```
/alerts configure delivery_failures:true billing:true
```

See [Discord Alerts](/integrations/discord-alerts) for details.

## Multi-Account Access

You may have access to multiple Trackly accounts:

1. Click your profile icon
2. See **Switch Account** if you have access to multiple
3. Click to switch

### Account Roles

Your role may differ per account:

* Owner on your company account
* Member on a client account
* Viewer on a partner account

## Session Management

### Active Sessions

View your active login sessions:

1. Go to **Settings > Security**
2. See list of active sessions
3. Click **Revoke** to end a session

### Sign Out Everywhere

To sign out of all devices:

1. Go to **Settings > Security**
2. Click **Sign Out All Sessions**

Use this if you suspect unauthorized access.

## Two-Factor Authentication

Trackly SMS supports two 2FA methods for securing your account:

### TOTP (Authenticator App)

1. Go to **Settings > Security**
2. Click **Enable TOTP**
3. Scan the QR code with your authenticator app (Google Authenticator, Authy, etc.)
4. Enter the 6-digit code to confirm
5. Save your **backup codes** in a secure location

### SMS 2FA

1. Go to **Settings > Security**
2. Click **Enable SMS 2FA**
3. Enter and verify your phone number
4. A code will be sent via SMS on each login

### Account-Level Enforcement

Account owners can require all team members to enable 2FA via the `require_2fa` account setting. Members without 2FA will be prompted to set it up on their next login.

### Backup Codes

When you enable TOTP, you receive one-time backup codes. Store these securely — they're your recovery method if you lose access to your authenticator app.

## Deleting Your Account

<Warning>
  Account deletion is permanent and cannot be undone.
</Warning>

To delete your personal account:

1. Create a support ticket from your dashboard (**Support > New Ticket**) requesting account deletion
2. Verify your identity
3. Your data will be removed per our retention policy

<Note>
  If you're the sole Owner of an account, you must transfer ownership or delete the account first.
</Note>

## Next Steps

<CardGroup cols={2}>
  <Card title="Team Management" icon="users" href="/account/team-management">
    Manage your team
  </Card>

  <Card title="API Keys" icon="key" href="/account/api-keys">
    Manage API access
  </Card>
</CardGroup>